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2-1-1 San Diego’s Community Information Exchange (CIE) toolkit shares lessons learned and best practices in a effort to break down barriers across sectors to improve public health. Built upon the foundations of the collective impact approach to solving complex social problems, 2-1-1 San Diego has shaped a broader vision for the CIE as a system that uses collaborative planning tools, as well as a shared language and outcome measures, to influence how providers care for individuals. 2-1-1 San Diego’s CIE uses a community-based approach that leverages the strengths of network partners, continuously learning from each other and expanding the network and technological functions. Emerging and proven practices are shaping the field and driving innovation in communities across the country. Communities that have been deeply engaged in developing collaborative approaches to care, such as 2-1-1 San Diego’s Community Information Exchange (CIE), have an opportunity to share lessons learned and best practices to encourage, inspire, and educate others to join the CIE movement to break down barriers across sectors to improve population health. Read More >>

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