Dr. Atul Gawande wrote The New Yorker "Why Doctors Hate Their Computers" ( https://www.newyorker.com/magazine/2018/11/12/why-doctors-hate-their-computers ). Here's one paragraph of particular interest:

"Something’s gone terribly wrong. Doctors are among the most technology-avid people in society; computerization has simplified tasks in many industries. Yet somehow we’ve reached a point where people in the medical profession actively, viscerally, volubly hate their computers."

Such computerization, in a broad sense, involves systems that capture and share data. It also involves tools where data, information, knowledge, and perhaps even wisdom are accessed to inform decisions.

What are the implications of less-than-user-friendly systems when the information they process and the services they provide to users including clinicians, patients/caregivers/families, public health professionals, social services providers, and other key stakeholders -- is so critical to engendering cross-sector collaboration and ultimately to tackling the opioid epidemic together?