Introduction and Summary:

In conducting the decennial census, the U.S. Census Bureau endeavors to fulfill a constitutional mandate to enumerate every person residing in the United States.1 The census is a large, vast, and complex operation undertaken by the federal government; while the Census Bureau continually innovates to improve the count, the bureau has historically missed and miscounted certain individuals and households. Given that the census data are used for the apportionment of seats in the U.S. House of Representatives,2 redistricting at all levels of the government,3 and the allocation of more than $1 trillion in federal funds annually,4 among other uses, the undercount of diverse populations deeply undermines the fairness and accuracy of the census and puts undercounted communities at greater political and economic disadvantage. Without accurate representation and funding, many already experiencing multiple hardships may be ignored in efforts to provide crucial and lifesaving services.

People experiencing homelessness have been historically undercounted in the decennial census. For the 2020 census, the bureau has two primary operations for counting people experiencing homelessness:

  • Service-Based Enumeration (SBE): SBE involves census workers counting people at the places they receive services, such as food pantries. SBE also includes counts at Targeted Nonsheltered Outdoor Locations (TNSOL), which involve census workers counting people experiencing unsheltered homelessness.
  • Enumeration at Transitory Locations (ETL): This operation endeavors to count people living at places such as hotels and campgrounds.

People experiencing homelessness may also participate in the census through other operations such as by responding online, by phone, by mail, or through the Group Quarters Advance Contact (GQAC) operation, as well as through the Nonresponse Follow-Up (NRFU) operation. During the NRFU, census enumerators follow up in person with households that did not self-respond.

Due to myriad unprecedented challenges and risks facing the 2020 census, however, based on the bureau’s estimates of omissions, net undercount, and differential undercount rates by demographics and geographical characteristics, people experiencing homelessness may be undercounted and miscounted at higher rates than in previous decades. In particular, key operations such as SBE and ETL have experienced lengthy delays and operational challenges due to the disruptions caused by the COVID-19 pandemic, including truncated timelines for data collection. The pandemic and resulting economic recession make data on homelessness especially important. These crises are expected to make homelessness more common, deepen the challenges faced by people experiencing homelessness, and increase the need for lifesaving public programs. This report looks at the diverse circumstances of people experiencing homelessness, shedding light on how the Census Bureau miscounts them and on some of the federally funded programs that are essential to meet their needs. The bureau must address past and current challenges and take action going forward to more accurately count people experiencing homelessness.

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